We work in partnership with the London Borough of Barnet to deliver a range of services designed around residents’ needs to drive savings, maximise income and enable regeneration across the borough.
In 2013, we began a 10 year partnership with Barnet to support the Council’s new support and customer services organisation (NSCSO). Under this contract we created the Customer Support Group (CSG) to deliver the Council’s back office services, including customer services, human resources and payroll, finance, IT revenues, benefits, estates, corporate programmes and procurement.
In 2013, we also began an innovative joint venture with London Borough of Barnet, called Re, which delivers a range of property, development and regulatory services to local authorities and commercial organisations. Find out more about Re.
Alongside greater automation and financial transparency across the Council, Capita has also re-shaped the finance function to give us greater resilience and support through the accountancy functions provided - something that will prove invaluable as times of austerity continue.John Hooton, Chief Executive, London Borough of Barnet
The strength of the partnership with Blackburn with Darwen Council was a major contributing factor to Blackburn winning the ‘Council of the Year’ at the Local Government Chronicle awards.Blackburn with Darwen Council
We are investing in the community to create jobs, raise the aspirations of young people and grow the local economy.Southampton City Council