Capita in partnership with North Tynside Council

Transforming highways and property services and investing in the local community

Our partnership with North Tyneside provides highways and property services whilst investing in the local community in North Tyneside

Since November 2012, we’ve been responsible for the delivery of a range of core highways and property services on behalf of North Tyneside Council.  

It is a 15-year partnership with North Tyneside designed to improve services, create local jobs (around 100 and counting) and generate financial benefits for the Council through efficiency-savings and sharing in income from our growth.

Our services for North Tyneside include:                                                                       
  • highways and engineering planning
  • building control
  • public protection
  • strategic property and facilities management.

We are committed to developing a true partnership arrangement that meets the needs of North Tyneside both now and in the long term. Our teams are co-located with the North Tyneside Council at our headquarters on Cobalt Business Park, which is now our base for our growth into the North and Scotland.

Outside of our core service delivery, we’re working hard to play an active part in the local community. Every year, we raise charity funds, provide hundreds of volunteering hours and we work with local schools – ranging from offering career guidance to providing meaningful work experience placements.

And we’ve been making a big investment in our employees at North Tyneside. We’re proud to have been a finalist in the national Investors in People Award, earning England’s first Investors in Young People Award and won a Better Health at Work Silver Award.

“Capita has been a fantastic, positive influence on over 1,000 pupils of all ages, their teachers and parents. Staff have been involved in various projects, from helping primary students improve their numeracy/literacy skills to enthusing secondary students about the world of work.”

Jason Thompson, Education Business Partnership

Reducing the risk of flooding in North Tyneside

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Throughout I have been kept in touch about road closures and access to my property. The area has been kept clean and safe, the men worked long hours, even under floodlights to complete the project. The road has been thoroughly cleaned and I can get the car into my garage again.

North Tyneside resident

Improving food safety standards in North Tyneside


We are committed to supporting local businesses. However, when there are unacceptable risks to public health, enforcement action will be taken to protect the interests of consumers and maintain food safety.

Cllr John Harrison, cabinet member for Housing and Transport

Improving the Coast Road in North Tyneside

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“The successful delivery of this major highways project has had an instant positive impact on the Authority’s highway network. The scheme has been challenging and complex but was delivered with minimal disruption to the travelling public. The benefits to all highway users can clearly be seen.”

North Tyneside Council’s Highways & Infrastructure Manager, Mark Newlands