Delivering Highway Asset Management for North Tyneside Council

As part of Capita’s strategic partnership with North Tyneside Council, we are responsible for managing their highway assets

North Tyneside Council is responsible for around 826 KM of road, around1700 KM of footpaths, 33000 gullies and over 100 bridges.

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As part of Capita’s strategic partnership with North Tyneside Council, we are responsible for managing their  highway assets and introducing and delivering highway asset management practices across their entire highway service.  Over the last few years we have delivered a programme of activities that adopts the asset management practices advocated by central government which has enabled North Tyneside Council to achieve band 2 funding allocations across its highway services.

How did we achieve this?

  • We developed and implemented a 2012 to 2017 Highway Asset Management Plan (HAMP) and appointed a Highway Asset Manager (HAM) to manage the plan and make sure it’s delivered on target and to a high standard, achieving best value. The production of a HAMP is considered best practice, is a government expectation and fundamental to securing maximum funding.
  • As part of the HAMP we produced a policy that describes the commitment to highway asset management and sets out the principles of the HAMP; a completed asset management strategy for North Tyneside Council which sets out how the long term objectives for managing its highway infrastructure; and an annual update report providing an update on the progress and the condition of North Tyneside’s highway assets over the previous12 months.
  • We designed, produced and distributed a resident’s survey across North Tyneside to not only measure the performance of the HAMP but also to measure the perception/opinion on the state of the boroughs roads. The findings of the survey would be used to inform the processes and procedures adopted within the Highways Asset Management Planning process.
  • We produced an ‘Annual Information Report’ which provides information on the work undertaken over the last 12 months, future planned activities and other items of general interest.
  • A “Highway Management Plan” (HMP) is being developed and will set out how North Tyneside Council will adopt asset management practices to maintain its infrastructure assets. The HMP will also provide vital evidence to demonstrate the implementation of the revised code of practice for well-managed highways by October 2018.

The outcome

The success of North Tyneside Council’s HAMP 2012-17, is evidenced by the year on year improved road condition indicator (RCI).  The improved road condition indicator (RCI) is a direct result of the preventative maintenance strategies adopted in the HAMP.  This has been achieved through adoption and delivery of preventative maintenance activities which has ensured the right road treatment at the right time, resulting in the improved RCI.

The continued use of alternative preventative surfacing treatments such as surface dressing rather than full reconstructive has enabled a greater percentage of maintenance activities on the road network, hence an improved RCI and a 90% repudiation rate for third party claims.

Improving Roads in North Tyneside


We recognise that we needed to invest in a road improvement scheme now to resolve the existing traffic issues but also to make sure the road was able to cope with the significant increase in demand by 2030.

North Tyneside Council

Mobile working devices for highways


With over 5 million square miles of road and 3.5 million square miles of footpaths, the London Borough of Barnet is the second largest of the London Boroughs.

London Borough of Barnet

Improving the Coast Road in North Tyneside

Norham Road Bridge final.jpg

“The successful delivery of this major highways project has had an instant positive impact on the Authority’s highway network. The scheme has been challenging and complex but was delivered with minimal disruption to the travelling public. The benefits to all highway users can clearly be seen.”

North Tyneside Council’s Highways & Infrastructure Manager, Mark Newlands