Following maternity leave at Wyre Council, it left the existing team with less capacity to support the planning requirements of the district.
The Council needed to temporarily restructure and back fill senior planning capacity and expertise to ensure service continuity and to ensure the council hit their planning targets set by the government. Download the full case study on planning capacity support to Wyre Council.
A Senior Planner at Capita was commissioned to work on site with the Council’s planning team over 10 months to offer their expertise and experience and to deal with major planning applications for new housing and commercial developments on behalf of the Council.
“One of the best elements of the service was how well Capita’s planner integrated into the Council’s team. He became a team member, was well respected and liked and he was able to provide key advice to more junior members of staff at the Council.”
Lyndsey Hayes, Interim Head of Development Management, Wyre Borough Council.
The sheer volume of planning applications dealt with by Capita has been very impressive and helped us immensely during a period when our planning section was under severe pressureRichard Evans, Principal Planner, Warrington Borough Council
By adding extra capacity, The Royal Borough of Windsor was able to maintain a high level of service to its customers by reducing planning application delays from backlogs.The Royal Borough of Windsor
'At the end of the day the crucial factor for the host is the quality, competence and attitude of the individual. We found that Brian Johnson was excellent in all these regards. The support and communication to us as the host authority from Capita has always been of a high standard'Graeme Levy ,Regulatory services manager, Trading Standards & Licensing, Trafford Council