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Our team processed a range of minor applications on behalf of the client, based at the client’s office and by working remotely. The support was offered on a secondment basis for a period of 6 months and the initial contract has led to a further 2 contracts (with subsequent extensions).
We provided the full range of development management services while in post and provided in particular the following services when determining applications:
As a result, the Council maintained capacity and expertise in the team to ensure high workloads of applications were processed to meet KPI’s and high quality capacity solution provided at short notice.
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By adding extra capacity, The Royal Borough of Windsor was able to maintain a high level of service to its customers by reducing planning application delays from backlogs.The Royal Borough of Windsor
The sheer volume of planning applications dealt with by Capita has been very impressive and helped us immensely during a period when our planning section was under severe pressureRichard Evans, Principal Planner, Warrington Borough Council
'At the end of the day the crucial factor for the host is the quality, competence and attitude of the individual. We found that Brian Johnson was excellent in all these regards. The support and communication to us as the host authority from Capita has always been of a high standard'Graeme Levy ,Regulatory services manager, Trading Standards & Licensing, Trafford Council