Our relationship with Sheffield City Council goes back to 2009, when we began an initial 10-year partnership to deliver a range of services including, ICT, revenues and benefits, HR and payroll and accounts payable.
In 2015, the Council extended the partnership by a further six years. It also includes the provision of a business change service, which works alongside the Council to define and deliver projects that will generate revenue and save money.
Since the original partnership began we have:
Following the extension, the partnership has the foundations to grow, adapt and offer greater sustainability against a backdrop of tightening austerity measures, changing technology and customer demand. By remaining agile and adaptable to the needs of the Council and its residents, we can focus on:
"The extension of Capita’s partnership with Sheffield City Council reflects our commitment to build on our strong working relationship and to deliver further significant transformation in the way services are provided by the Council. This extension will enable the Council to benefit from Capita’s wealth of experience and its capacity to drive innovation and change. Capita will work with the Council to help it shape services to meet the future needs of citizens in Sheffield and we are committed to making a positive difference for the local community."
Andy Parker, chief executive, Ca
Your staff have been absolutely fantastic this year with our children. It has been great for the children to see a familiar smiling face arrive every week for their dedicated reading timeCheryl Deakin, teacher at Wybourn Primary, Sheffield
The strength of the partnership with Blackburn with Darwen Council was a major contributing factor to Blackburn winning the ‘Council of the Year’ at the Local Government Chronicle awards.Blackburn with Darwen Council
Alongside greater automation and financial transparency across the Council, Capita has also re-shaped the finance function to give us greater resilience and support through the accountancy functions provided - something that will prove invaluable as times of austerity continue.John Hooton, Chief Executive, London Borough of Barnet