Supporting employment and the local community in Southampton

Making a difference in Southampton

We believe that corporate social responsibility (CSR) does not start and stop at being ‘green’. Through our partnership with Southampton City Council, our aim is to provide sustainable benefits for our neighbourhoods, raise aspirations in students to achieve. We have built on our local relationships and developed a range of initiatives for employees to get involved in.


Capita Local Public Services' partnership with Southampton dates back to October 2007, delivering a range of back office, property and customer services on behalf of the Council. In 2013, the partnership was extended by a further five years. Under the new proposals, it included a dedicated CSR strategy to create jobs and career paths, alongside initiatives to support local businesses.

The partnership’s CSR aims were:
  1. Education – inspiring, encouraging and educating pupils about career choices and uptake of science, technology, engineering and mathematics (STEM)
  2. Employment – helping long-term unemployed people gain skills and experience
  3. Economy – helping SMEs, micro-businesses, start-ups and third sector organisations grow their business.

Through a dedicated CSR programme and working closely with the Council and local stakeholders the Partnership is making a real difference to the people of Southampton.

Highlights since 2013:
  • Winning 8 awards, including a Big Society award from Prime Minister, David Cameron
  • Our employees have donated 2,566 hours to the CSR programme, which represents an investment of £53,500 in our local community
  • 222 employees have been involved in a CSR activity
  • Provided 185 education/ employment skills events, consisting of 129 events for schools, colleges, universities, which have seen 14,234 students attending
  • Run 56 adult employability events, attended by 1,253 people
  • Hosted 49 student placements and provided 6 paid university internships
  • Hosted 53 adult work experience placements, directly employing 12 people
  • Provided 39 new apprenticeships
  • Delivered 9 free workshops to help local companies do better business

For the full case study click here

Ten years of corporate social responsibility at Service Birmingham


We work with schools, businesses and community organisations. CSR is an integral part of our approach and expresses our company’s values to the community we serve here in Birmingham.

Tony Lubman, CEO, Service Birmingham

Southampton City Council and Capita flexible transformation in partnership


We are investing in the community to create jobs, raise the aspirations of young people and grow the local economy.

Southampton City Council

Volunteering at our Sheffield Partnership

Ashley - Copy.jpg

Your staff have been absolutely fantastic this year with our children. It has been great for the children to see a familiar smiling face arrive every week for their dedicated reading time

Cheryl Deakin, teacher at Wybourn Primary, Sheffield