Weston Court Sheltered Accomodation

Delivering improved sheltered accommodation for people in care in Southampton

As part of Southampton City Council’s sheltered housing and supported accommodation improvements programme, Capita Local Public Services was commissioned to design and deliver the £1.8m extension and refurbishment of Weston Court communal accommodation based in Weston, Southampton. 

The objective of the scheme was to provide improved, more accessible and modern facilities for residents and workers at Weston Court. The scheme also included a new ‘care wing,’ to provide vital care and support for people recently out of hospital who need that little bit of extra help, before returning to their own homes.

Our solution

This project was one of the largest supported housing projects in the city. It involved the refurbishment and modernisation of all existing facilities including providing a spacious lounge and dining area with built in computer facilities, including the conversion of the wardens flat into staff facilities and meeting rooms which are also made available for local community groups to use. Other works included a three bedroom extension built to house the new care wing, complete with kitchen and living room, a bariatric wet room and a care office. 

The outside area also received a refresh, with external canopies installed outside the residents’ flats to provide sheltered walkways where mobility scooters can be appropriately stored. Communal garden areas were designed and created for residents and visitors to enjoy with new external lighting to improve safety and better visibility. Extensive works to reconfigure the car park and widen the road were also completed. 

Capita designed the entire scheme and project managed the build from start to finish including appraisal, feasibility studies, architectural design, landscape design, contract administration, mechanical and electrical engineering, as well as structural and civil engineering.

Co-designed with staff at Weston Court

The refurbishment was carried out while residents were living in their adjacent accommodation blocks, so it was important to be as sensitive and considerate as possible when completing these major works. Residents and staff at the centre were an integral part of
the scheme design from choosing paint colours to the delivery process. 

This meant from the very start our team could manage expectations and understand any concerns or preferences so work could be scheduled around any key needs and requirements.

Residents really like the refurbishment works and have provided some very positive comments! Thank you for everything you have done on the project - not at times an easy job but the end results are great!

Support Services Project Manager, Southampton City Council

Dynamic Purchasing System


We believe that the introduction of a Framework Agreement and a micro-procurement process provides greater transparency to people in need of care, carers, care providers and the Council. It promotes and reward the use of services that are achieving and maintaining high degrees of quality.

Jules Gregory, Market Manager, Birmingham City Council

Blue Badge Application Service

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The average customer journey time, between making first point of contact to receiving their Blue Badge, has now dropped from 30 days to 19 days. This number of days is dropping consistently every month.

West Sussex County Council

Southampton City Council and Capita flexible transformation in partnership


We are investing in the community to create jobs, raise the aspirations of young people and grow the local economy.

Southampton City Council