Thousands of IRRV qualified professionals currently working in both the public and private sector within the fields of revenues, benefits and valuation will be at this year’s IRRV Annual Conference.
Will we be seeing you there?
Find out more about our revenues and benefits services.
Capita’s empty homes service allowed us to identify sixty seven properties across Plymouth which were no longer vacant. As a result, over the next six years, Plymouth City Council will be awarded in excess of £400,000 in additional new homes bonus grant from DCLGMalcom Coe, assistant director for finance, efficiencies, technology & assets, Plymouth City Council
Giving people the chance to make online payments, set up their housing benefit claims and Direct Debit orders from the website, and to inform us of any changes in their circumstances has helped our tax collection rate rise significantly. We are looking forward to continuing to improve outcomes and help residents by working with Capita over the coming years.Cllr Teresa O’Neill Council Leader, London Borough of Bexley
The whole process was managed quickly and efficiently and we had a service manager from Capita to oversee the entire review. The review was completed within three months, meaning the discount for non-eligible residents could be removed swiftly. This allowed us sufficient time to collect the additional council tax.Steve Hendon, Income Collection Manager, Newport City Council