Features

Get to know our business and the people who are at the heart of our success

Get to know Capita Local Public Services with our selection of team spotlights, features and interviews. 

Learn more about the teams delivering services for our customers everyday

Ten questions to help you get to know the Capita Local Public Services team

Capita is uniquely placed to help make the Northern Powerhouse happen on the ground and bring real benefit to local places

Everyday our business and our people are delivering change and unlocking value across local government and beyond to make processes smarter, organisations more efficient and customer experiences better.

Making an Impact is Entrusts new campaign to celebrate the incredible success they’ve had on individuals, education, businesses, and the wider economy.

The Keep Warm and Well project in Barnet

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Very helpful, friendly and polite, very useful energy saving literature

Barnet resident

Property adaptions for people with disabilities in Barnet

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Our customer centric, holistic approach achieves very high levels of customer satisfaction. Now 94% of customers say they are very satisfied with the service they have experienced.

Property adaptations in Barnet

Blue Badge Application Service

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The average customer journey time, between making first point of contact to receiving their Blue Badge, has now dropped from 30 days to 19 days. This number of days is dropping consistently every month.

West Sussex County Council