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I enjoyed working with a great team from Capita to re-design the parking permit application and renewals process. Cross functional workshops saw representatives from many areas working together putting the Customer at the heart to streamline processes, provide an online option whilst reducing the cost to serve. Overall a great success that puts Southampton First and at the forefront of Digital change.Richard Alderson, Service Manager Parking and Itchen Bridge, Southampton City Council
We are investing in the community to create jobs, raise the aspirations of young people and grow the local economy.Southampton City Council
Through a dedicated CSR programme and working closely with the Council and local stakeholders the Partnership is making a real difference to the people of Southampton.Southampton and Capita Partnership