Life at Capita…
Tell us about your role at Capita Local Public Services?
I joined Capita in April 2017 as regional director for Capita Local Public Services responsible for the North West, West Midlands and Wales region, leading our joint venture in Birmingham and supporting our Partnership Directors in Salford and Blackburn with Darwen.
What is your biggest success or proudest moment at Capita?
It’s a bit early for biggest success at 3 months! I’m currently enjoying the challenge of the contract reset in Birmingham and working with Barry Pilkington to reposition our offer for a new relationship with Salford. I’m also working closely with Ian Richardson to see where we can take our partnership in Blackburn with Darwen, which is one of Capita’s longest established relationships.
If you could describe Capita in three words, what would it be?
Focused, demanding and aspiring – always trying to do more and be better!
What do you like most about your role?
It has to be the people and diversity of the role. We have a great team in the region and in Division – no two days or weeks are the same. For example, in the last 3 months we have had political and communication challenges, from cyber-attacks to negotiating the Birmingham contract reset, as well as contributing to our future direction for Urban Vision. There will always be challenges and opportunities which we will need to consider and navigate our way through – makes life more interesting!
Tell us something people might not know about Capita Local Public Services?
We manage a number of long-term, multi-service partnerships with local authorities, oversee nearly 3,000km of local authority roads and handle around 5 million calls from the public.
Over to you…
When you were a child, what did you dream of being when you grew up?
An actor, and appeared in a number of theatre productions including Bugsy Malone and Carousal. I was also down to the last two for playing Ziggy in Grange Hill! Life could have turned out very differently if I got that part!
What do you do in your spare time?
Cycling, I cycled as part of a team in France called US Colomiers-Euromarché – so whenever I get the chance I like to get out on the road.
If you had to eat just one meal for the rest of your life what would it be?
That’s easy, will have to be Thai food and in particular Jungle Curry – a very spicy dish. Give it a go if your taste buds can handle the heat!
What was the best piece of advice you ever received?
Be nice to people on your way up. You’ll meet them on your way down!
Tell us something people might not know about you
As part of my work experience during school I decided to work for the local Council as an apprentice plumber in Oldham. And to this day I can still fit a central heating system from scratch.