Tell us about your role at Capita Local Public Services?
My role is to support the business development and proposal management functions across Local Public Services, with a specific focus on regulatory services. I’m physically based in North Tyneside.
What is your biggest success or proudest moment at Capita?
There have been a few, rather than a specific one. Winning the contract for Sunderland Strategic Transport Corridor Phase Three and helping Capita get onto the Northumberland County Council Framework for the first time are two that come to mind. And I was proud of being the first person under Capita’s Association of Proposals Management Professionals (APMP) Programme to gain practitioner level.
If you could describe Capita in three words, what would it be?
Fast-paced, forward-thinking and creative.
What do you like most about your role?
The fact that there have been so many opportunities to broaden my experience – and that continues to be the case. When I joined Capita my focus was solely on North Tyneside but I subsequently had the chance to develop quite rapidly. My role changed to a regional one, supporting North Tyneside, Blackburn and Colwyn Bay, and I’m now the national lead for regulatory services. I’ve also been involved in projects with the marketing teams and continue to challenge myself further.
Tell us something people might not know about Capita Local Public Services?
Capita Local Public Services has strong commitment to the local communities within which it works - corporate social responsibility is really important. I’ve been lucky enough to get involved in several initiatives in North Tyneside including supporting a local farm, the Book Buddies reading scheme, the annual sandcastle challenge and most recently I’ve been an ambassador for a local high school. I’ve found all of these experiences really rewarding and something different to the day job.
Over to you…
When you were a child, what did you dream of being when you grew up?
A policewoman but in the longer term a detective. I really enjoy detective programmes and James Patterson books.
What do you do in your spare time?
I enjoy visiting the Lake District and climbing mountains – or rather large hills. I also enjoy taking mini-breaks. One of my skills is getting the cheapest possible flights – I’m always on the look-out for the best deals. My last mini-break was to Portugal during the August Bank Holiday and flights for two cost just £70 return.
If you had to eat just one meal for the rest of your life what would it be?
Fillet steak with a peppercorn sauce.
What was the best piece of advice you ever received?
Be prepared or prepare to fail!
Tell us something people might not know about you
When you’re driving along the motorway, are feeling peckish and are then pleased to see a sign for a service station, then you might have me to thank for it. I used to be purchasing manager for a company in South Shields that provided all of the catering equipment (font and back of house) along with the road signage for all of the Roadchef motorway service stations.