Jen Chamley, People Development and Community Engagement Manager

Meet Jen Chamley, our North Tyneside Partnership’s People Development and Community Engagement Manager

Tell us about your role at Capita Local Public Services?

I’m the People development and community engagement manager for the North Tyneside partnership. This involves delivering our people development and CSR (corporate social responsibility) commitments for the partnership and framework commitments for other clients.  I also get the opportunity to work with other Capita colleagues to help and assist where needed with people development initiatives and CSR.  I tend to write a lot of case studies used in bids about all the good work we do here in the North East.

What is your biggest success or proudest moment at Capita?

Probably when Capita’s Cumbria partnership, where I previously worked, achieved an Investors in People Gold Award in 2006, we were the first in Capita to do so and I became an ambassador advising other organisations how to work with IiP. It was also a proud moment when, in 2015, the North Tyneside Partnership became England’s first organisation to achieve Investors in Young People Accreditation, it is nice that our hard work is recognised and we can celebrate!

If you could describe Capita in three words, what would it be?

Flexible, variable and challenging.

What do you like most about your role?

I like meeting new people and supporting people with their development, such as our apprentices and graduates and staff with professional development. What’s particularly rewarding is when there is something tangible to show for what you’ve done for the benefit of the individual but also Capita and its partnership.  I enjoy working with colleagues in the north east as they are always grateful for my support and we learn along the way together!

Tell us something people might not know about Capita Local Public Services?

That we do such a large amount of CSR work, such as staff going into schools to help students prepare for the world of work and fundraising for local charities.  I am not sure we shout about it enough!

Over to you…
When you were a child, what did you dream of being when you grew up?

I wanted to work in the NHS. I did work experience in occupational therapy and also did some physiotherapy. I just wasn’t brave enough to do it as a career. I now have a bit of an unhealthy obsession with the NHS and watch all NHS programmes. My friend is a paediatric doctor and says at some point in time in my life I need to go and shadow a medic so can put this inquisitive part of me to bed!  They are such amazing people!  

What do you do in your spare time?

We are doing lots of DIY in our house at present with a three-year-old so that is taking up a lot of time. I also visit Cumbria a lot where I see family and friends and we do lots of activities. It’s my sister’s wedding this year so I’m also helping organise that - but more importantly the hen do! 

If you had to eat just one meal for the rest of your life what would it be?

My mum’s chicken curry. It’s completely homemade and everyone loves it but she never shares the recipe!

What was the best piece of advice you ever received?

From my granddad who said you should pick your battles – not that I have many, thankfully, but as a worrier this has helped me along the way. He is a very inspirational man.

Tell us something people might not know about you

I have one blue eye and one green eye! 

Supporting employment and the local community in Southampton

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Through a dedicated CSR programme and working closely with the Council and local stakeholders the Partnership is making a real difference to the people of Southampton.

Southampton and Capita Partnership

Capita Local Public Services celebrates Responsible Business Week


As individuals, we can all seek to work responsibly. It is no coincidence that our Corporate Value ('VOICE') prominently include words like 'honesty', 'integrity' and 'ownership'.

Chris Terry, Compliance Director

Volunteering at our Sheffield Partnership

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Your staff have been absolutely fantastic this year with our children. It has been great for the children to see a familiar smiling face arrive every week for their dedicated reading time

Cheryl Deakin, teacher at Wybourn Primary, Sheffield