Katie Wright, account director for Capita Local Public Services

Meet our new account director Katie Wright, learn about her first impressions of Capita and her interesting childhood ambitions

Life at Capita…
Tell us about your new role at Capita Local Public Services?

I am account director, responsible for business development in the Midlands and East of England. It’s my job to engage with customers, both present and future, to offer capacity and efficiency solutions.

What do you aim to achieve in your new role with Capita Local Public Services?

My goal is to expand beyond Capita’s existing reputation as a quality business process outsouricing provider, towards an accessible, on-demand provider of innovative solutions where councils can see immediate rewards from a suite of accessible services.

If you could describe Capita in three words, what would it be?

Trustworthy, entrepreneurial, professional.

What do you think you will like most about your role?

I have always loved working with councils to build partnerships, both large and small. I look forward to getting out and seeing some friendly faces to start a dialogue to help councils support their goals and objectives. 

Tell us something you have learnt about Capita that people may not know?

Capita is filled to the brim with ‘lifers’; people that have chosen to dedicate decades of their careers to one organisation. 

Over to you...
When you were a child, what did you dream of being when you grew up?

I wanted to be Ally McBeal. I dreamt of days as a legal genius, only ever winning cases where good triumphed over evil. Every episode ended with a celebratory drink in the bar, which sounded quite pleasant.

What do you do in your spare time?

I would love to make some brash claim about climbing mountains and reading 20th century literature but the reality is far more boring. I spend my weekends running around after my young son. You’re more likely to see me in a ball pond than any fancy wine bar these days.

If you had to eat just one meal for the rest of your life what would it be?

My favourite meal is spaghetti bolognese but if I had to only eat one thing for the rest of my life I would choose baked beans. Beans are a staple breakfast, lunch and dinner food, can be eaten hot or cold, never really go-off, are low calorie, high fibre, very cheap and could probably survive a nuclear attack… what a genius can of goodness!

What was the best piece of advice you ever received?

Never miss an opportunity to apologise, if you’re not sorry now, you definitely will be later.

Tell us something people might not know about you?

It’s been 'scientifically' proven that I don’t have the ability to feel embarrassed. I believe it’s both a strength and a weakness!

Capita Local Public Services celebrates Responsible Business Week


As individuals, we can all seek to work responsibly. It is no coincidence that our Corporate Value ('VOICE') prominently include words like 'honesty', 'integrity' and 'ownership'.

Chris Terry, Compliance Director

NHS Welcome Centres


We are looking to enhance patient and visitor experiences and make it easier to find your way around. We are trying to establish something much more welcoming, more light and airy.

Andy Headdon, University Hospitals Bristol NHS Foundation Trust