Link2ICT is part of Capita Birmingham Limited, which is part of Capita PLC, that supplies technology to schools and educational establishments in Birmingham and across the country.
Tell us about your role at Capita Local Public Services?
I am managing director of Link2ICT which is the education arm of ICT and digital solutions. We provide services that enable schools, nurseries and adult and youth services to get the most from their investment in technology by supporting whole school development and improving learning outcomes for all. Done right, technology can make a positive impact on learning and teaching. We are committed to supporting the education sector to ensure learners are safe, confident and responsible users of technology.
What is your biggest success or proudest moment at Capita?
One of our successes at Link2ICT is the digital monitoring service. With increasing demands to safeguard our children from online threats such as radicalisation, cyber bullying, pornography and grooming, the Digital Monitoring Service protects young people by monitoring and alerting schools to potentially harmful content or behaviour.
The service has been running for two years now and in the last 12 months alone, we have identified and alerted schools to incidents with over 300 young people, a number of which have been escalated to the police and counter-terrorism unit. I’m proud on a daily basis simply knowing that through our service we are potentially saving countless young people from serious harm.
If you could describe Capita in three words, what would it be?
Variety, quality, impact
What do you like most about your role?
Helping to shape services that make a difference to teaching and learning. It’s great when we get feedback about how a piece of software or a service we have delivered is being used to improve outcomes for young people. Working with a team who really care about the service they deliver and the impact it can have is very rewarding.
Tell us something people might not know about Capita Local Public Services?
That we are change makers! Whether that’s protecting our children from serious harm or providing services that enable schools to increase funding in the midst of cuts, we are tackling the issues that the public faces every day. From early years to the elderly, we are making changes that help to improve and change lives.
Over to you…
When you were a child, what did you dream of being when you grew up?
A pilot I’ve always had a love of flying and always wanted to be able to fly a plane the closest I ever got was a birthday present to fly a flight simulator.
What do you do in your spare time?
Three grown up children and three grandchildren take up a lot of spare time. I enjoy visiting other countries and we have a motorhome so during the sunnier months we often spend weekends away.
If you had to eat just one meal for the rest of your life what would it be?
Fillet steak and chips
What was the best piece of advice you ever received?
Aim for the moon because if you fail you’ll still be amongst the stars
Tell us something people might not know about you:
I met my wife working on a service desk for Capita SIMS software when she worked at a school who could call in for support