Capita's Building Surveying Team

Learn more about the teams delivering services for our customers everyday

What is your team responsible for?

Paul Fernley leads the Building Surveying team which is based at the Blackburn and North Tyneside offices and works in conjunction with Urban Vision Building Surveying team led by Les Woolhouse. The team has a diverse client base which includes Blackburn with Darwen Council, the Department for Education, University of Manchester, Scottish Power, Nexus, Northumberland County Council and various health trusts. The team provides the full range of building surveying services particularly project management, condition surveys, defects analysis and dilapidation advice. 

Roughly how many people are in the Building and Surveying team?

There is a core team of 20 building surveyors plus two services engineers and two CAD technicians, all supported by two finance assistants. In addition there is a team of 15 surveyors and engineers working on a special project surveying 5500 schools for the Department for Education supported by a seven strong PMO team.

Describe a typical day in for the Building Surveying team.

No day in the life of a Building Surveyor is ever the same and this is what most surveyors find to be the most appealing aspect of the profession. Roughly half the time is spent in the office with the other half being spent on site inspections and client meetings. Building Surveyors are a hardy bunch and get exposed to all weather conditions. They tend to be naturally inquisitive and often find themselves poking around in basements or riding high in a cherry picker.

What are the key projects you’re working on at the moment?

The largest project is the inspection of the 5500 schools in England which is probably the largest surveying project in the UK. It is due for completion in September 2019 and is being successfully delivered by the Blackburn team with help from the North Tyneside team.

Another notable project is the construction of a new special needs school in Blackburn which is due for completion in May 2018. The school will provide a state of the art facility for children with autism. The Blackburn team has acted as lead designer and project manager working with other professional disciplines from the Capita network. The team is also heavily involved with condition surveys of large hospital sites.

What is the proudest moment for your team in 2017/18?

Our focus is on providing a quality service, earning an excellent reputation and building a good relationship with our clients. Therefore we feel proud whenever we get positive feedback and repeat business. For example, we were recently praised by one of our framework partners for the way in which we listen to their needs and meet their specific requirements.

Tell us something that people may not know about the Building Surveying team.

The team essentially get involved in the full life cycle of a building from initial concept designs, through its maintenance and repair, all the way to its demolition.

Regenerating school buildings in Salford


Our children now have a building to be proud of and which says to them ‘You are worth it".

K, Partridge, Headteacher at St Luke’s C of E Primary School

Delivering Blackburn and Darwen’s LED street lighting retrofit

LED Case Study.jpg

I just wanted to thank everyone involved in replacing the old sodium orange street lights with the new LED soft white ones. It had made such a difference when I go out at night! The new lighting is clearly more environmentally friendly and economical, so congratulations all round, and keep up the good work

Resident of Blackburn

Visions Learning Trust University Technical College


The way in which the scheme has been managed by Capita has been exemplar

Gareth Smith, Project Director at Barnfield