Better health at work in North Tyneside

Capita’s partnership in North Tyneside has been recognised for supporting health and wellbeing in the workplace.

Our partnership with North Tyneside has achieved the highest level of the North East Better Health at Work Award - Continuing Excellence - after gaining a Gold award in 2017. 

The Continuing Excellence status recognises the company’s long-term commitment to improve health and wellbeing in the workplace, both strategically and operationally, and also the support offered to other organisations. 

The North East Better Health at Work Award, a regional partnership between the TUC, 11 North East local authorities and the NHS, is delivered by Northumbria Healthcare NHS Foundation Trust in North Tyneside.  

Capita’s North Tyneside Partnership Director, Richard Carmichael, said: “The health and wellbeing of staff is a top priority. Working through the North East Better Health at Work Award process has helped guide what we do and I’m pleased with the further progress we’ve made over the past year. Our team of health advocate volunteers have played an important part in this achievement and I’m grateful to them for their support.”

Over the past year, a particular focus has been on stress and mental health. Capita’s North Tyneside Partnership has signed the Time to Change Employer Pledge, which means it is committed to creating a working environment where staff who may be experiencing problems feel supported. 

Staff have had the opportunity to attend mental health surgeries and wellbeing sessions. There are more Mental Health First Aiders, who are staff trained to support colleagues, and senior managers are also being equipped with the tools to help staff with mental health issues. 

Five health advocates, who are staff volunteers trained in health and wellbeing matters, supported many of the other initiatives in 2018. They included: 

  • A Healthy Lifestyle event, which showcased a range of local healthy eating and exercise offers. 
  • An event that highlighted the importance of good handwashing - staff were invited to apply a UV sensitive cream to their hands, which after washing, showed any missed areas. 
  • A skin cancer awareness session for staff who predominantly work outdoors, led by melanoma counselling and awareness service MelanomaMe. Sun cream dispensers are now in all construction site depots. 

Reducing the risk of flooding in North Tyneside

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Throughout I have been kept in touch about road closures and access to my property. The area has been kept clean and safe, the men worked long hours, even under floodlights to complete the project. The road has been thoroughly cleaned and I can get the car into my garage again.

North Tyneside resident

Improving the Coast Road in North Tyneside

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“The successful delivery of this major highways project has had an instant positive impact on the Authority’s highway network. The scheme has been challenging and complex but was delivered with minimal disruption to the travelling public. The benefits to all highway users can clearly be seen.”

North Tyneside Council’s Highways & Infrastructure Manager, Mark Newlands

Improving food safety standards in North Tyneside


We are committed to supporting local businesses. However, when there are unacceptable risks to public health, enforcement action will be taken to protect the interests of consumers and maintain food safety.

Cllr John Harrison, cabinet member for Housing and Transport