Capita extends resilience partnership with Southwark Council

Capita Local Public Services today announces it has extended its resilience partnership with Southwark Council to support the Council’s revenues and benefits department.

The two-year extension provides the Council with access to additional support from Capita, which can flex according to forecasted demand and provide better value for the taxpayer.

 

Capita and the London Borough of Southwark

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In any one day, demand can change, and that generates a huge amount of work for the service. Capita is able to combine its experience on a number of different contracts up and down the country.

Dominic Cain, Director of Exchequer London Borough of Southwark Council

Capita helps Bexley achieve highest ever Council tax collection rates

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Giving people the chance to make online payments, set up their housing benefit claims and Direct Debit orders from the website, and to inform us of any changes in their circumstances has helped our tax collection rate rise significantly. We are looking forward to continuing to improve outcomes and help residents by working with Capita over the coming years.

Cllr Teresa O’Neill Council Leader, London Borough of Bexley

Capita helps the London Borough of Bexley Council

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The London Borough of Bexley is to become one of the country’s fastest councils to process housing benefits

London Borough of Bexley Council