Capita is improving Forest Hall shopping area for North Tyneside Council

Capita’s construction team on North Tyneside is improving a busy shopping area.

North Tyneside Council’s major scheme of enhancements to Forest Hall’s public realm is aimed at creating a welcoming ‘village feel’ for residents and visitors.

The plans were developed by Capita’s engineering design team were developed following extensive consultation with residents and businesses at a series of drop-in events earlier in the year. The work will see more parking spaces created, the introduction of traffic calming measures, upgrades to pavements and existing street furniture replaced.

The aim is to create a more inclusive and aesthetically pleasing environment, reallocate space to pedestrians and cyclists, create open spaces, increase business use and turnover and improve the parking allocation.

Norma Redfearn CBE, Elected Mayor of North Tyneside, said: “I am delighted that our ambitious scheme of improvements to transform the shopping centre in Forest Hall has begun. “The shopping area is a much-appreciated and very busy local amenity and provides a lively and varied shopping environment for residents and visitors. We have listened to feedback from local people and businesses to draw up a number of enhancements which will greatly benefit everyone.”

The work began on Monday (19 November) and is due for completion by spring 2019. The construction team has programmed the work to cause minimal disruption during the busy festive period.

Capita in partnership with North Tynside Council


Our partnership with North Tyneside provides highways and property services whilst investing in the local community in North Tyneside

Jason Thompson, Education Business Partnership

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The continued use of alternative preventative surfacing treatments such as surface dressing rather than full reconstructive has enabled a greater percentage of maintenance activities on the road network, hence an improved RCI and a 90% repudiation rate for third party claims.

North Tyneside Council

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“The successful delivery of this major highways project has had an instant positive impact on the Authority’s highway network. The scheme has been challenging and complex but was delivered with minimal disruption to the travelling public. The benefits to all highway users can clearly be seen.”

North Tyneside Council’s Highways & Infrastructure Manager, Mark Newlands