Capita Local Public Services regional partnerships celebrate Investors in People accreditations

Several of Capita Local Public Services regional partnerships are proud recipients of Investors in People (IIP) accreditations. IIP in recent years have made their management standard and assessment processes more challenging.

The latest addition of Local Public Services with an IIP accreditation, Capita’s partnership with Blackburn with Darwen Council, were awarded with ‘established’ status this year – a fantastic achievement against the rigorous new assessment.

The North Tyneside partnership have been recipients of three different IIP certifications, including ‘standard’, awarded in 2013, ‘Investors in Young People’ accredited in 2015 and ‘developed’, given to them in 2017. Capita North Tyneside are now looking ahead to 2020 where they hope to achieve ‘established’ status.

In Salford, Urban Vision Partnership, a joint venture with Capita, Salford City Council and Galliford Try, achieved ‘developed’ status in 2017, whilst Blackburn’s Property and Infrastructure service also achieved ‘gold’ status in recent years.

Urban Vision aim to reach the next level this year through the delivery of their newly launched People Strategy for 2018.

Capita Bromley were also successful in their bid for an IIP accreditation, receiving ‘standard’ in 2017. 

Barry Pilkington, Interim Partnership Director at Capita Blackburn, said:

“We can’t deliver great service without great people. For us, IIP provides us with the opportunity to gain invaluable colleague feedback as well as bench-marking ourselves against other organisations. We are incredibly proud to gain the Established / Silver status under the new regime and look forward to implementing some of the changes colleagues want to see.”

Urban Vision: Helping Salford become a beacon in the Northern Powerhouse

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Urban Vision has been a valuable partner since we first formed the alliance. The partnership extension will provide further efficiency gains and more savings for the Council, without affecting service quality and performance.

Jim Taylor Salford’s City Director

Capita in partnership with North Tynside Council


Our partnership with North Tyneside provides highways and property services whilst investing in the local community in North Tyneside

Jason Thompson, Education Business Partnership

Reducing the risk of flooding in North Tyneside

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Throughout I have been kept in touch about road closures and access to my property. The area has been kept clean and safe, the men worked long hours, even under floodlights to complete the project. The road has been thoroughly cleaned and I can get the car into my garage again.

North Tyneside resident