Capita recommended as shared corporate services provider for five district councils

Capita announces today that it has been named as the officers’ recommendation for preferred bidder to become the shared services provider for five district councils. The contract is expected to be valued at £139m over nine years.

The contract would be between Capita and South Oxfordshire, Vale of White Horse, Hart, Havant and Mendip District Councils, and will see Capita introduce an innovative shared services platform that also has the flexibility to meet the individual needs of each council. Capita will deliver a suite of corporate services including revenues and benefits, customer services, human resources, IT and procurement.

Formal appointment as preferred bidder is subject to approval from each of the councils’ cabinets. The councils’ staff are being informed of this recommendation today. Further details will be issued following the councils’ due process, as appropriate.

Southampton City Council and Capita flexible transformation in partnership


We are investing in the community to create jobs, raise the aspirations of young people and grow the local economy.

Southampton City Council

Delivering out of hours emergency planning and homelessness support to Rossendale Borough Council


By partnering with Capita to deliver the out of hours customer service support for emergency planning and homelessness in Rossendale, it has allowed the Council to continue to provide reliable, accurate and high standards of service to the public during times of budget constraints. This is a very difficult service and Capita continue to perform brilliantly

Andrew Buckle, Head of ICT and Customer Services at Rossendale Borough Council

Capita and the London Borough of Southwark


In any one day, demand can change, and that generates a huge amount of work for the service. Capita is able to combine its experience on a number of different contracts up and down the country.

Dominic Cain, Director of Exchequer London Borough of Southwark Council