Capita recommended as shared corporate services provider for five district councils

Capita announces today that it has been named as the officers’ recommendation for preferred bidder to become the shared services provider for five district councils. The contract is expected to be valued at £139m over nine years.

The contract would be between Capita and South Oxfordshire, Vale of White Horse, Hart, Havant and Mendip District Councils, and will see Capita introduce an innovative shared services platform that also has the flexibility to meet the individual needs of each council. Capita will deliver a suite of corporate services including revenues and benefits, customer services, human resources, IT and procurement.

Formal appointment as preferred bidder is subject to approval from each of the councils’ cabinets. The councils’ staff are being informed of this recommendation today. Further details will be issued following the councils’ due process, as appropriate.

Southampton City Council and Capita flexible transformation in partnership


We are investing in the community to create jobs, raise the aspirations of young people and grow the local economy.

Southampton City Council

Capita and the London Borough of Southwark


In any one day, demand can change, and that generates a huge amount of work for the service. Capita is able to combine its experience on a number of different contracts up and down the country.

Dominic Cain, Director of Exchequer London Borough of Southwark Council

Capita helps Bexley achieve highest ever Council tax collection rates


Giving people the chance to make online payments, set up their housing benefit claims and Direct Debit orders from the website, and to inform us of any changes in their circumstances has helped our tax collection rate rise significantly. We are looking forward to continuing to improve outcomes and help residents by working with Capita over the coming years.

Cllr Teresa O’Neill Council Leader, London Borough of Bexley