Capita to provide finance managed service for London Boroughs of Wandsworth and Richmond upon Thames

Capita Local Public Services has been named preferred bidder for a contract to provide a joint finance managed service for the London Boroughs of Wandsworth and Richmond upon Thames. Capita will handle accounts payable and accounts receivable processes and implement its finance system, Integra, on behalf of the councils.

The contract, which will run for six years with an optional four year extension, will generate considerable cost savings for the councils and improve back office management, providing a more consistent service for employees.

The contract award also establishes a pan-London framework that will allow other London Boroughs to procure finance and print services, and finance systems, from Capita. The framework enables other councils to use the Wandsworth and Richmond managed service solution, or a tailored version for their specific needs.

"Capita has the experience, resource and expertise we were looking for and this new contact will deliver real value for money for local taxpayers. This is a good early win for our joint working arrangement with Richmond Council and will deliver a saving for both councils which helps us to protect front line services."

Chris Buss

Director of finance at the London Borough of Wandsworth

"I am delighted to welcome yet another example of the determination of this Council to save money through back office efficiencies. In controlling our finances we have two key policies: to share with other councils and to secure for our residents the service provider who best offers a combination of quality and price. This is what we have achieved. I am convinced that as well as saving money and protecting some services, Capita will provide a high quality service for our councils and our residents."

Cllr Geoffrey Samuel

Richmond Council cabinet member for finance

"We are pleased to be expanding our managed finance services and use of our Integra solution across two new boroughs, supporting the joint working arrangements underway across Wandsworth and Richmond Councils. This new framework agreement means we will be working with both councils to promote this model across London – ensuring that public sector bodies can benefit from the opportunity to reduce their back office costs and improve efficiencies."

Mark Chapman

Business director for Capita Local Public Services

Capita and the London Borough of Barnet work in partnership for financial transformation

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Alongside greater automation and financial transparency across the Council, Capita has also re-shaped the finance function to give us greater resilience and support through the accountancy functions provided - something that will prove invaluable as times of austerity continue.

John Hooton, Chief Executive, London Borough of Barnet

Improving financial processes at West Sussex County Council

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By re-shaping service delivery and through Capita’s investment in new technologies, we now run a much slicker and effective finance service. It’s enabled us to benefit from costs savings, to transform our procurement process and fundamentally, improve performance for our suppliers and service users.

West Sussex County Council

Redesigning administrative services at West Sussex County Council

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West Sussex had made good progress in making changes in our back office but the partnership with Capita has enabled us to really make the savings we needed to. With Capita’s support, we now have a more streamlined and resilient administration function which was achieved without any impact on service delivery - a great example of partnership working.

Head of Business Change, West Sussex County Council