Human resources in healthcare

With the NHS facing financial challenges over the next few years and operating within an environment where quality care needs to be common place, action is needed at all levels of the healthcare system; focused on improving value for every pound spent in the NHS. 

The productivity in NHS hospitals report revealed that driving productivity and efficiencies in hospitals could deliver large savings for the NHS – up to £5 billion each year by 2020. With this is mind; Capita has built a robust stream of work that supplies innovative, bespoke services and back office services to support this mission for our NHS partners.  

Our unique HR and benefits consulting service covers the hire-to-retire cycle of an employee’s journey with you. From payroll, workforce administration, employee rewards and benefits to pensions and HR practices, our flexible HR and benefits consulting service enables us to tailor solutions that deliver significant cost savings while meeting your human capital needs. 

We provide access to seasoned HR professionals, whose guidance and advice you can solicit when you need assistance. They assist you with any employee-related aspects of your organisation, while you maintain control of all business and operational decisions.


A professional approach

Whether you're in need of a short-, mid- or long-term solution, we provide flexible HR and benefits solutions on an as-needed basis to suit your HR needs.

As your transformational partner, we deliver change and unlock value to making processes smarter, your hospital more efficient and customer experiences better. 

We work on- or off-site, either as a stand-alone HR services consultant or in conjunction with your existing human resources team.

More information

HR outsourcing is an effective alternative to hiring when you need to get things done. There are many reasons why you may need to engage with a third-party provider, such as:

  • Improve the employee/participant/ member experience
  • Reduce operating costs
  • Transfer/reduce administration burden
  • Transfer/minimise risk
  • Update existing technology
  • Leverage best practices/streamline process efficiencies
  • Ensure compliance with legislation


Our unique HR and benefits consulting service covers the hire-to-retire cycle of an employee’s journey with you to help facilitate all your HR transformational needs. This pick and mix service includes:

  • Payroll
  • HR practices and procedures
  • Employee rewards and benefits
  • Pensions
  • Employee communication