Our licensing services

Licensing is a heavily regulated domain, typically with tight timescales to process applications. In some cases, licencing fees are set by local authorities on a cost recovery basis, however in others, the fees are set by government and licensing teams are often under pressure to provide a efficient and quality service with often limited resources.

Capita’s licencing team can help reduce this pressure for local authorities. We offer a fully managed licencing service that enables local authorities to meet their regulatory obligations for licencing. Using digital innovation, our licensing team transform the process and time it takes to administer and resolve licensing applications for local authorities to support greater efficiencies and offer a better customer experience.

Contact a consultant


A professional approach

From permits for gaming machines in members’ clubs, to licences for street traders, taxi drivers and for the provision of late-night refreshments, Capita can process and manage all your licencing applications so you can focus on your core operations.

We can issue and renew licences, permits and registrations and will monitor and inspect licensed premises to ensure compliance with legislation. The team will also manage continued compliance of the licence once it has been approved.

More information about our licensing service:

We work across all major areas of licensing, including:

  • Taxi licensing
  • Licencing of premises, the Licensing Act 2003 and personal licences
  • Event safety
  • The Gambling Act 2005
  • Scrap Metal Dealers Act 2013
  • Street trading
  • Sex establishments
  • Animal welfare licences
  • Assisted licence application and advice

We are uniquely placed to understand both the commercial demands on businesses, local authorities and the complex regulatory framework.

Our service transforms the regulator and business relationship, whereby working as a partnership, we help all parties achieve compliance whilst reducing the costs of compliance.

To find out more.....

about our regulatory services

Click here