We have been transforming processes and generating revenue for local authorities for over 30 years, we have delivery options to meet your needs, from extra capacity, handling specific projects, right through to transforming and commercialising multiple services across your organisation.
As the UK’s leading provider, Capita provides immediate and long-term solutions to support the delivery of innovative housing benefit services to local authorities.
Capita has been helping local authorities administer, collect and recover council tax and business rates to increase tax collection rates and maximise revenues
Our empty homes review helps you identify empty houses to bring back into use, to maximise revenue from the New Homes Bonus (NHB) grant and council tax collection.
Capita supports tenants and local authorities manage rent payments through the implementation of universal credit.
Our single person discount reviews and tenancy verification service helps local authorities reduce fraud and maximise revenues.
Capita’s VEP alert processing service providing the capacity and expertise to help local authorities reduce housing benefit fraud and payment errors