Single person discount & tenancy verification
Local authority budgets continue to be challenged and the demand for housing is at an all-time high. Every year, an estimated £90 million worth of Single Person Discount (SPD) is fraudulently claimed across the UK, reducing revenues available to invest in local services.
Our single person discount review and tenancy verification service guarantees to bring in revenue to bridge your budget gaps, cut down on fraudulent claims for discount and reduce waiting times for social housing.
This innovative service helps local authorities reduce fraud, maximise revenue and provide better value to tax payers.
We provide local authorities with a fully-managed service that quickly identifies residents who are no longer eligible to claim single person discounts on their council tax, meaning no extra work for your in-house teams.
We’ve carried out numerous single person discounts (SPD) reviews for all types of councils and typically reduce SPD caseloads, where fraudulent claims are being made, by 6%. This significantly increases the council tax revenue available to local authorities.
Capita’s SPD reviews have generated around £20m for over 30 local authorities in the past 3 years
Every year over £90m of discounts on council tax are fraudulently claimed across the UK.
Our service includes:
Against a housing shortfall, an estimated 1.8 million of citizens are waiting for social housing. Government figures show that at least 50,000 social homes are being unlawfully sublet and local authorities are footing the bill of placing families in temporary accommodation.
Our tenancy verification service helps you to: