Learning development and consultancy

Delivering a full range of learning, development and consultancy services for local authorities, we help develop, empower and motivate your employees to deliver the very best services for your organisation

As the market leader for providing services to local government our qualified learning and development professionals have the market knowledge and experience to deliver a wide range of training courses and workshops to ensure you get the most from your employees and help your council stay ahead of legislative changes and opportunities.
Our learning and development services for local authorities:
Learning for employees

We offer a full range of training, development, coaching and consultancy services, from new starter programmes, including practical on-the-job coaching and system training, through to specialist projects designed to develop experienced employees.

We also cover service specific training for revenues, benefits and customer services. The training is designed to meet your specific needs or projects, with a focus on enabling employees to balance workloads and increase efficiencies.

Policy and consultancy

We support local authorities across all areas of revenues and benefits by providing consultant expertise to help improve performance and achieve best practice.

Our team

Our experienced learning & development team are all qualified to deliver against industry best practice. With a network of L&D professionals across the country, we can deliver a blended approach to learning from webinars and workshops to courses or working alongside teams to provide practical support.

Creating a better digital customer experience at West Sussex County Council

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The number of pages on the West Sussex County Council website was reduced from 7,000 to just 1,400 pages

West Sussex County Council

Supporting the South East Lincolnshire local plan

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This served not only to enhance the quality of his professional advice and work on specific matters, but also to foster a close and productive working relationship with all the members of the JPU

Gary Alexander, South East Lincolnshire Joint policy unit manager

Providing planning resilience support to Warrington Borough Council

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The sheer volume of planning applications dealt with by Capita has been very impressive and helped us immensely during a period when our planning section was under severe pressure

Richard Evans, Principal Planner, Warrington Borough Council