Generating revenue

By making the most of your assets, improving processes and securing funding, we can help you to maximise income to reduce the funding gap and improve financial sustainability.

Public sector organisations continue to face huge challenges to reduce costs. We can help you to maximise revenue and make the most of your assets to reduce the funding gap, become financially sustainable and support economic prosperity for your community.  

We have tried and tested ways to successfully commercialise services and secure external funding that bring in new revenue streams to your organisation. By introducing new initiatives, developing smarter processes and by using insight and technology, we can also improve your revenue collections and debt recovery across your organisation.

How we can help

For over 25 years, we have been helping local authorities with all aspects of administering, collecting and recovering council tax and national non-domestic rates (NNDR).

Our single person discount review and tenancy verification services help local authorities to reduce fraud, maximise revenue and provide better value to the tax payer.

Our empty homes review service helps local authorities identify homes that have been brought back into use, enabling Councils to maximise revenue from the new homes bonus grant and increase council tax collection.

Supporting tenants to manage rent payments through the implementation of universal credit

As the UK’s largest provider of finance services to the public sector. We have the experience, technology and scale to transform your finance processes and deliver a successful financial strategy.

Reviewing single person discount entitlements


The whole process was managed quickly and efficiently and we had a service manager from Capita to oversee the entire review. The review was completed within three months, meaning the discount for non-eligible residents could be removed swiftly. This allowed us sufficient time to collect the additional council tax.

Steve Hendon, Income Collection Manager, Newport City Council

One Public Estate


The One Public Estate programme is a pioneering initiative delivered in partnership by the LGA and the Cabinet Office Government Property Unit (GPU). £3.6 million has been allocated to councils across new and existing partnerships on the programme.

Blackburn with Darwen Council

Delivering Highway Asset Management for North Tyneside Council


The continued use of alternative preventative surfacing treatments such as surface dressing rather than full reconstructive has enabled a greater percentage of maintenance activities on the road network, hence an improved RCI and a 90% repudiation rate for third party claims.

North Tyneside Council