Regulatory changes, efficiency pressures, demand fluctuations and workforce shortages can bring uncertainty across the delivery of local government services.
Our specialist team are fully-trained in a range of local government corporate functions, statutory services and social care support to work alongside your in-house teams or provide additional capacity for specific projects or seasonal periods and peaks. We have a shared service infrastructure across the UK, which can ‘plug-in’ and can work alongside your organisation, systems and policies to provide to guarantee a seamless service at a lower cost.
We provide effective and on-demand access to additional resource and capacity to support your in-house revenues and benefits processing during peaks in demand, specific projects or during workforce shortages.
Supporting local authorities with planning resource and expertise
Capita Local Public Services can help local authorities deliver care assessments and reviews to shrink immediate backlogs, reduce long-term demand and promote independence.
In any one day, demand can change, and that generates a huge amount of work for the service. Capita is able to combine its experience on a number of different contracts up and down the country.Dominic Cain, Director of Exchequer London Borough of Southwark Council
The sheer volume of planning applications dealt with by Capita has been very impressive and helped us immensely during a period when our planning section was under severe pressureRichard Evans, Principal Planner, Warrington Borough Council
One of the best elements of the service was how well Capita’s planner integrated into the Council’s teamLyndsey Hayes, Interim Head of Development Management, Wyre Borough Council.