Financial assessments, appointee and deputyship services

Protecting the finances of people in care

Capita Local Public Services play an important role handling the wide range of financial management and administration to support the delivery of social care services - for both local authorities and citizens.

We play an important role handling the wide range of financial management and administration to support the delivery of social care services - for both local authorities and citizens.
Our approach

By focussing on clear and effective financial management and processes, we help to prevent the need for debt recovery, which in turn encourages independence and solvency for citizens, while minimising the pressure on local authority budgets.

Our services include:
  • administration of personal budgets
  • providing robust financial systems and processes to support adult social care delivery
  • providing a managed account function for direct payments, ensuring rigorous monitoring of spend
  • advice and management of finances and direct payments to help keep citizens solvent and independent
  • financial appointeeship and deputyship assessment and management of adults who are unable to manage their own arrangement
  • sensitive debt recovery processes
  • spend analysis to inform and predict commissioning need.

As the market leading provider of finance services to local authorities, we are well placed to understand your service, technology and user needs. We are working with a number of local authorities to support their finance management for adult social care services. By introducing new technology and reshaping processes, we are helping to reduce the time and cost of delivering these services, while protecting people in care.

Delivery models to meet individual needs

With demand for social care services rising, we’ve developed a flexible approach to supporting local authorities. Our solutions can be used on a short-term basis to provide additional capacity and peaks in demand, through ongoing provision, which delivers business insight and analysis to continually refine and enhance service provision to stay ahead with ever changing demands.

Learn more about our financial assessments, appointee and deputyship services.

 

Dynamic Purchasing System

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We believe that the introduction of a Framework Agreement and a micro-procurement process provides greater transparency to people in need of care, carers, care providers and the Council. It promotes and reward the use of services that are achieving and maintaining high degrees of quality.

Jules Gregory, Market Manager, Birmingham City Council

How did we help Salford City Council take one giant leap with 8 great steps?

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“This partnership has never been about just delivering significant efficiency savings. It’s about place, growth and jobs – and the people of Salford. Our priorities are firmly aligned with the Council’s vision, which means we also place social value at the heart of what we do.”

Barry Pilkington, Urban Vision’s Partnership Director

Weston Court Sheltered Accomodation

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Residents really like the refurbishment works and have provided some very positive comments! Thank you for everything you have done on the project - not at times an easy job but the end results are great!

Support Services Project Manager, Southampton City Council