Commercial partnerships

Transforming services and supporting sustainability

Working with our customers, we create and embed commissioning frameworks into our partnerships to transform services and enable sustainability.

Local authorities are looking for ways to prosper and become commercially sustainable, while lowering the cost and transforming services. 

Working with our customers, we create and embed commissioning frameworks into our partnerships. This enables other public sector organisations to procure services directly through the partnership and delivers a range of benefits, including:

  • a revenue stream for the local authority to reduce budget challenges or to plough money back into delivery of local services
  • greater sustainability for the local authority
  • better collaborative working with public sector peers
  • direct and more cost effective access to procure services for public sector organisations
  • opportunities to grow services locally
  • creating employment opportunities.

Read more about our commercial partnerships at Lambeth and Southampton and our range of frameworks.

Supporting employment and the local community in Southampton

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Through a dedicated CSR programme and working closely with the Council and local stakeholders the Partnership is making a real difference to the people of Southampton.

Southampton and Capita Partnership

West Sussex County Council and Capita partnership


With Capita as a partner we were able to establish strong working relationships and tackle the transformation of services together. Combining our knowledge within the Council and Capita’s experience and capability of delivering transformational programmes, we have made significant step changes in the way we deliver services.

Chief Operating Officer, West Sussex County Council.

Redesigning administrative services at West Sussex County Council


West Sussex had made good progress in making changes in our back office but the partnership with Capita has enabled us to really make the savings we needed to. With Capita’s support, we now have a more streamlined and resilient administration function which was achieved without any impact on service delivery - a great example of partnership working.

Head of Business Change, West Sussex County Council